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We want all of our orders to reach their destinations in perfect condition. If your order arrives damaged, please email photographs as soon as possible – including details of any leaks, breakages or signs that the outer parcel has been tampered with. Please retain the product and packaging until the issue has been resolved.
Please send relevant images to customerservice@freyaandbailey.com so we can arrange prompt dispatch of a duplicate item if necessary
As a FaB Rewards member, you’ll earn exclusive reward ponts every time you shop.
Refer your friends, get a £10 discount!
Give your friends a £10 discount. When your friends buy from your invite link, you get a £10 discount
We believe in the power of beauty as a source for good. We’re really proud of our eco-values and carbon offset programme (did you know we plant 15 trees for every employee?) Plus, a portion of all our profits goes to fund causes that reduce stress in our communities.
